Y2010/11 Report on the Key Websites &
Marketplaces for the Aviation/Aerospace Market
The report covers the key websites which facilitate the trading, procurement and listing of aircraft parts. We provide not only a synopsis of their key capabilities and policies, but the results from a survey of the Aviation industry on their usability and how customers view these sites. This in-depth survey covered many aspects of twenty (20) of the aviation industries most-used websites/Marketplaces. We also delve into emerging industry trends to be aware of such as RFID, electronic forms (eForms), and Software-as-a-Service (SaaS).
The most important trading mechanisms and formats, such as ATA Spec 2000, X12, UN/EDIFACT, and the new Type X are discussed from a non-technical perspective, and guidance on potential solution providers is provided.
Also presented is a set of general recommendations on protecting yourself and securing your data as you do business on the Internet, and an overview on optimizing your website and email marketing approaches to attract more customers.
Intended Audience
This report is written for anyone is involved with handling aircraft parts in any way. The data provided concerns not only Marketplaces which allow for trading of parts, but market conditions which may affect the pricing of parts in certain situations.
Personnel this report may interest:
- Procurement personnel
- Aftermarket and MRO sales personnel
- Repair, Logistics and Quality personnel
- Management
- Personnel which handle any type of aircraft parts, services or repairs
- This can serve as a Training Guide for anyone which needs to learn about this topic
Methodology Used
We utilized several approaches to gathering data from various data sources. Our extensive network of industry personnel involved in these activities provided OPM Research with a key resource to draw information from, and this provides you with a high-quality report to depend upon.
Key tasks performed:
- Online surveying using a professional survey tool
- Direct questionaires used with several of the websites/Marketplaces
- Analysis of current market information
- Comparison of results of searching for Commercial/Business/General Aviation & Rotorcraft parts on several of these sites
Key Industry Trading Mechanisms
We provide an overview of various industry mechanisms which are either in use, or, will be coming the near future, which affect how parts are traded or managed. Examples of this include:
- ATA Spec 2000: What is it and how to implement it
- ASC X12 EDI & UN/EDIFACT
- RFID tags on Aircraft Parts
- eForms Replacing Paper Documents
- XML: What it is, and how it is used
- Type B Messaging, and the how it relates to the new emerging Type X standard
- We identify a sampling of solution providers for you to consider
Know Who You Are Doing Business With
This publication will provide you with an unprecedented resource by which to analyze the features, capabilities and background of each of the key parts-trading-related websites/Marketplaces in the aerospace/aviation world today. There is simply no better way for you to determine which of these sites fit your business criteria.
- Understand key aspects of how these sites handle your company data
- Be aware of key policies on how data is handled and manages by each site
- We also provide information on each site's Customer Support capabilities and their User Interface, as well as much more. View the Report Content below.
Report Content
Provided below is a PRELIMINARY table of contents, and is subject to change. The final report is ~300 pages, and provides you with industry-relevant knowledge related to the trade of aircraft parts, as well as ancillary information related to transacting online business. This includes rules on email marketing, best practices in upgrading your website to appeal to search engines, and security practices to protect yourself while performing eCommerce transactions over the Internet. The sample Table of Contents below outlines the key chapters and sections.
Introduction
Goal of this Report
How to Use This Report
List of the Companies Profiled
Report Methodology
Global User Survey
Detailed Feedback from the Websites – Surveying the Aerospace Marketplaces
Analysis of Survey Results and Industry Data / Intelligence
Disclaimer
Key Terms & Definitions
Quick Overview of the Role of Marketplaces
Outsourcing Procurement / Sales Execution Mechanism
Summary
Marketplaces: A Brief Overview
B2B Marketplaces: A Primer
A Brief History of Aerospace (e)Marketplaces: They Came, Re-Invented eCommerce & Most Left
Quick Analysis on Why So Many Early Marketplaces Failed
Marketplaces and EDI (Electronic Data Interchange)
Benefits of Using a Marketplace
Possible Drawbacks for Marketplace Customers
Managing the Repair Process
Business Trends Affecting the Marketplaces
Key Mechanisms related to Aerospace Parts Trading
EDI (Electronic Data Interchange): What Is It & Where It Is Used
Key Aerospace/Aviation Industry Value Added Networks (VANs)
Airline Networks
Internet Service Providers
Type X: Enabling XML and Replacing Type B
The ‘Spec 2000’ Primer: Everything You Ever Needed To Know About Trading Aircraft Parts Via This Mechanism
Who Uses It & Why
How They Use It
Benefits
Brief Overview of the Spec 2000 Chapters
Common Support Data Dictionary (CSDD)
Key Spec 2000 Chapters Related to Aircraft Parts Trading Activities
Chapter 2: Procurement Planning
Chapter 3: Order Administration
Chapter 4: Customer Invoicing
Chapter 7: Repair Order Administration
ATA’s Aviation Marketplace
Spec 2000 Solution Providers: Helping You Choose Which Is the Right One For You
Getting Started
Solution Providers
Differences Between The Two Standards
Aerospace X12 Standard: Aerospace Industries Association (AIA)
X12 EDI Implementation Conventions
International Military Data Standard: ASD Spec 2000M / S2000M (Military)
XML: The Lingua Franca for Exchanging Data in the 21st Century
Industry Developments Which Will Affect How Parts Are Managed / Tracked / Traded
The Resurgence of the Barcode Due to Smart Phones
Smart Phone and Tablet Applications
RFID Tags on Aircraft Parts
Supply Chain / Logistics Tracking
RFID Tags Used To Stop Counterfeiting of Parts / SUPs & Verify Part Pedigree
MRO Usage of RFID
eForms Replacing Hard-Copy Airworthiness Documents
Background
Potential Benefits to Airlines / Operators of Using eForms
Potential Benefits to OEMs / Suppliers / Parts-handling Operations
Potential Benefits to Aviation Authorities
Digital Signatures
Software-As-A-Service (SaaS) & Cloud Computing
Key Market Factors Which May Affect Parts Pricing or Demand
Parting Thoughts on this Chapter
Overview of the Marketplaces
Form - Fit - Function
Evolution of Marketplace Features and Capabilities
Fictitious Inventory
Messaging: A Key Factor in Choosing Which Marketplaces You Work With
Aerospace Market Sectors Supported
Experiment #1: Comparing Search Results - Search Engines versus Marketplaces
Experiment #2: Comparing Search Results Across Differing Marketplaces
Quick Comparison Pricing Overview of the Marketplaces
Detailed Marketplace Pricing Tables
User Survey Results - How the Industry Perceives These Providers
Survey Methodology
Question #1: Respondees Involved in Either Buying or Selling Activities
For Those Involved in Buying Aircraft Parts
Question #2: Which Of These Sites Do You Currently Utilize (Or Have In The Past Year)
Question #3: Multi-Part Question on Which Sites are Favored/Used More
Question #4: Rating Sites in Meeting Your Firm's Needs to Execute Orders for Aircraft Parts?
Question #5: Current Methods of Placing Orders for Parts
Question #6: General Questions Related to Buying Activities
Question #7: Number of Trading Partners
Question #8: Geographic Distribution of Your Suppliers/Trading Partners
Question #9: Approximate Number of Monthly Transactions
Question #10: What Percentage of Orders are Executed Electronically
Question #11: Percentage of Repaired/Inspected (Not New) Parts That You Procure
Question #12: Trending-Based Questions
Question #13: Electronic Documents and eForms
Question #14: XML-based eForms in the Place of Paper-based FAA Form 8130-3’s Yet
Question #15: Internal or External Personnel to Inspect/Sign-off on Your Regulatory Documents
Question #16: If You Could Have One New Feature Added to Any/All of These Websites to Make Your Job Easier, What Would That Be?
For Those Involved in Selling Aircraft Parts
Question #18: Which Sites Do You Currently Utilize (or Have in the Past Year)
Question #19: Multi-Part Question on Which Sites are Favored / Used More
Question #20: Rating Sites in Meeting Your Firm's Needs to Execute Orders for Aircraft Parts
Question #21: Current Methods of Selling Aircraft Parts
Question #22: General Questions Related to Buying Activities
Question #23: Number of Trading Partners
Question #24: Geographic Distribution of Your Suppliers/Trading Partners
Question #25: Approximate Number of Monthly Transactions
Question #26: What Percentage of Orders Are Executed Electronically
Question #27: Percentage of Repaired/Inspected (Not New) Parts That You Provide
Question #28: Trending-based Questions
Question #29: Electronic Documents and eForms
Question #30: Are You Utilizing XML-based eForms in the Place of Paper-based FAA Form 8130-3’s Yet?
Question #31: Internal or External Personnel To Inspect/Sign-off On Your Regulatory Documents
Question #32: If You Could Have One New Feature Added To Any/All Of These Websites To Make Your Job Easier, What Would That Be
Demographics of the Users Responding
Question #33: Identify The Type Of Company
Question #34: Identify Which Market Sectors You Are Involved In
Question #36: Identify Your Job Function
Question #37: Approximate Number Of Employees In Your Firm
Question #38: Approximate Reported Revenues For Your Latest Fiscal Year
Question #38: How Would You Rate Your Comfort Level With Handling Business Transactions Over The Internet
Analysis of the Results
Matrix of Marketplaces Capabilities & Features
General Information
Security
User Privacy and Data Collection
Usability
Customer Support
Trading
Buying
Selling
Business Intelligence
Repairs Management
Strategies for Buying & Selling Aircraft Parts Globally Via Marketplaces
Strategies for Working with 3rd Party Marketplaces
Considerations for Optimizing Your Buying Activities
Considerations for Optimizing Your Sales Activities Via Marketplaces
Strategies for Managing Direct Sales From Your Own Website
Optimizing Your Online eCommerce/Marketing Efforts
Search Engine Optimization Strategy for your Website
Email Marketing Do’s and Don’ts
The CAN-SPAM Act: A Compliance Guide for Business
Advertising Revenue for your Website – Quick Overview
Buying Online Advertising for your Website or Products/Services
Best Practices for Protecting Yourself and your Information
Glossary / Definitions / Terminology
Sampling of Other Key Aerospace / Aviation Sites
Key Industry Associations
References
Appendix A: Company Profiles
Appendix B: Survey Results Provided by the Marketplaces
Excerpts from a Survey by RHOBI
Excerpts from a Survey by fipart
Comparison of Repair-Focused Capabilities - Provided by OneAero
Appendix C: Marketplace Web Traffic Estimates
Detailed section on Features and Capabilities of these websites
Detailed user feedback of various aspects of each of these websites and how actual users perceive each one, along with analysis upon the results of the survey questions
Information such as: Ease of use, which sites are perceived as having the greater amount of trading partners, which are seen as the most useful, and much more
